Theme Compatibility
Our themes work on a self-hosted WordPress.ORG, NOT WordPress.COM. You need to have a domain name and hosting account first.
Our themes are compatible with the latest version of WordPress, updated periodically and tested on all modern browsers: Internet Explorer 8+, the latest versions of Firefox, Google Chrome, Safari and Opera. Every theme has a fully functional live demo running the latest stable version of WordPress which can be tested prior to purchase.
Support Policy
DO: We provide support for setup issue, theme bug or if the theme is not working as advertised/demo site.
DO NOT: There are thousands of plugins available, thus we cannot guarantee or offer support for issues arising from the use of plugins. In addition, we are unable to offer support for WordPress installation or customization (change font, edit color, etc).
Support requests are answered in order received and we generally reply within 24 hours. Please be aware of the time difference, we’re at UTC +8. We do not provide phone or live support at this time.
Refund Policy
Due to the nature of the digital product, we do not issue refunds under any circumstances, which you are responsible for understanding upon purchasing our theme. If you are experiencing any difficulty with the theme, we are more than happy to provide support and resolve the problem.
Theme License
All our themes are licensed under the GNU general public license. You are allowed to remove the copyright information in the footer and free to use our themes on as many websites as you like, including personal and client sites. Photoshop source files are licensed and copyrighted under simplyWP and you are not allowed to redistribute these files in any way.